Audio Out of Sync While Streaming? Here's the Fix
Steps to resolve audio and video that don't quite line up during playback.
Audio that drifts out of sync with video is a distracting issue, but it's usually resolved with a few straightforward checks.
Restart Playback
Often, simply pausing and restarting playback, or exiting and reopening the content, resolves a temporary sync issue.
Check Your Audio Setup
- If using a soundbar or receiver, check for an audio sync or delay setting
- Confirm your audio equipment's firmware is up to date
- Try your TV's built-in speakers temporarily to isolate the issue
Restart Your Streaming Device
A full restart of your streaming device can resolve sync issues caused by a temporary processing glitch.
Still out of sync? Reach out through our Contact page for help.Frequently Asked Questions
Is audio sync usually caused by my streaming device or my TV setup?
It can be either. Testing with your TV's built-in speakers helps determine whether the issue is related to external audio equipment.
Does this happen with all content or just some?
If it's isolated to specific content, restarting playback is often enough. If it happens consistently across everything, your device or audio setup is more likely the cause.
Can a weak connection cause audio sync issues?
Yes, an unstable connection can occasionally affect how audio and video streams are synchronized during playback.
Final Thoughts
Audio sync issues are usually temporary and resolved with a restart or a quick check of your audio equipment settings.